Residential

Masters Remediation Services

Residential

It can be very distressing when you have water damage to your home. After all, no-one likes to see their property or possessions soaking wet or damaged by a water leak or overflow. But not all is lost, we’re here to help with our high-quality water damage restoration services! We are specialists with many years of experience. Handling water damage restoration jobs to the highest level (our CSA hospital infection control standard as we call it) is something we are very good at!


Insurance claims are one of our expertise, did you have a loss and don't know if it is covered by insurance or not? Our team can help you to better understand if your loss qualifies for insurance coverage and what is the best approach to contact insurance, do not initiate your insurance claim without contacting Masters to guide and assist you through the process.

Click here to learn more about insurance claims and how our team handle it.

Our water damage restoration services are extensive

We handle all sorts of water damage restoration work caused by the intrusion of water into your home. For example, it may be that the building material is getting ruined by destructive processes such as the rotting of wooden floors or their supports, skirting boards or roof beams. 

The water may also cause mold or bacterial growth, the swelling of composite woods, delamination of materials such as plywood. Indeed, it may affect many other seen or unseen areas in your house. And it’s not just wood, as water can rust iron or steel.

As you’d expect, the level of restoration required depends on the class, category and extent of water destruction that occurred. It can range from simple water extraction and drying to complete reconstruction projects.

But restoring a home after a water damage emergency must be done quickly. Standing water and moisture create a perfect environment for bacteria and mold growth. It can also cause the longer-term damage to wood and fabrics affected. In turn, exposure to a water-damaged environment can result in allergic reactions, illness and other adverse health effects.

When work begins, dust and microorganisms get released into the air. This Is where hospital standard containments and better applied science protocol becomes extremely important.

Water damage restoration is one of our specialized services that removes water from your home and restores it to a livable, pre-damaged condition. We also make sure we do it while you are there — keeping you in complete protection and safe when the work begins. No dust and microorganisms from the work environment.

Cleaning up after water damage

Once the water has been removed, the cleanup itself can be a challenging task. It’s not as simple as just drying off visible water. Many materials in a home are porous, allowing them to absorb water deep beneath the surface. There is often destruction and removal of wet and potentially contaminated materials, sometimes even discovery of previously unknown contamination gets discovered when the process begins. 

In some cases, materials such as carpeting, fiberfill insulation and drywall may be destroyed beyond repair and require removal. But even when these porous materials appear to be dry, they can still facilitate mold and bacteria. More significant problems may result if these are not treated.

So, it’s important to hire a CSA certified infection control specialist like us for your water damage restoration. Masters Remediation Services can guarantee your home restoration services are safe, sufficient and thorough enough to keep your family safe. We are the difference between a job done and a job well done.

We Can Help With

  • Water flooding
  • Sewage backup and leakage
  • Mold removal
  • Damage by storms
  • Referrals to plumbers 
  • Fire damage
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Water Damage Restoration Process

Professional companies follow a five-step process to complete water damage restoration that starts with an inspection and ends with your home completely restored to its previous state. Every step of the process is important to ensure that all water and contaminants are properly removed.

  • Inspection and Assessment

    A thorough damage assessment using moisture detectors, hygrometers and thermal-imaging. This will measure the extent of damage and estimate the amount of work required to be undertaken.


    We will also tell you the approximate time and costs required to restore your home, as well as suggest payment options.

  • Removal of Water

    We’ll use high powered pumps and vacuums designed to remove all standing and surface water from your home quickly. In addition, submersible pumps, truck-mounted vacuums or portable wet/dry vacuums may be involved.

  • Drying and Dehumidifying

    We may use industrial quality air movers and dehumidifiers to dry out any materials that still contain water or places which were difficult to access using other methods. We have to be sure your home is dry so that professional repair  can begin.

  • Cleaning, Sanitizing and Disinfecting

    From job site debris to disinfecting all aspects of your restoration, all work will be undertaken by experts trained in safety, organization and all levels of sanitization. This may include spray and wipe cleaning, dry cleaning and/or wet cleaning, high pressure bio-wash applications, disinfection and/or sterilization.

  • Repair and Restoration

    The objective is to return your home to a better condition than the state it was in before the damage occurred. Any materials that were damaged or removed will now be fixed or replaced. Any contamination can be dealt with and the structure and chattel disinfected or sterilized. Restoration projects may be simple or extensive, depending on the amount of permanent damage that occurred and degree of contamination.

Every step of the process serves an important purpose


We are well organized and professional and follow a set procedure for each and every job. Call us and we will discuss our established processes to ensure your family’s safety and project.

You'll see how our water damage restoration services for residential properties can best help you!

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