Picking the right remediation company:

The frustration one feels when you discover mold, asbestos, water damage, or a sewer backup in your home or business is unmatched. 

Now it’s time to figure out just how to remedy the situation. Not only do you have to find the right remediation company, but you may have to contend with your insurance company as well. This can cause a lot of stress. For those who don’t choose the right company - many details fall through the cracks.

This article breaks down just how to choose the right company. When it comes to mold removal, asbestos removal, or other similar issues, you deserve efficient and knowledgeable service. Read on to find out how!

Do Your Research 

Research is key! In this day and age, we have some powerful tools at our disposal when choosing the right company to service our needs. Platforms like Facebook, Instagram and Google are great methods to finding unbiased reviews, company information, and relevant website links. 

Many companies are active on social media and will usually respond to messages quickly on these platforms. This will provide you an initial sense of how reachable and reliable they are. 

Be sure to thoroughly look over every remediation candidate’s website for information, reviews, and jot down questions as they develop.

Evaluate whether they have the proper credentials for your specific job, as well as liability insurance. Their website should note whether they put their employees through continuous training to ensure that they’re following current industry standards and practices.

Ask The Right Questions 

A reputable company will welcome questions about their work; it shows that they’re committed to client satisfaction and getting the job done safely and efficiently. Here are a few questions we recommend asking potential remediation candidates:

• Do you have liability insurance? Reputable companies should be readily able and willing to produce a certificate or confirmation of insurance showing that they have proper liability coverage. 
• What certifications do you have? It’s important to find out whether they have a CSA certification for mold removal and infection control. 
• Are you familiar with insurance claims? Many reputable companies will provide assessments of damage to provide to claim adjusters and have a knowledgeable team member assist with the paperwork.
• What are your COVID-19 protocols? It’s a red flag if a remediation company doesn’t set strict guidelines for COVID-19 prevention within their team and for on the job.
• Do you seal or remove the mold? This is key. Find out whether they just seal or cover the mold or if they remove it. Removing it is ideal, as this will eliminate the source of the issue. 
• Do you offer air quality testing? A company with pride and confidence in their mold removal services will test the air quality on-site after the job is completed to ensure nothing remains and to give you peace of mind.

Refer To Your Budget 

Ensure you have a strict budget in place and discuss costs with your remediation company candidate. Allow extra funds for incidentals such as water damage restoration. Water damage can often be deeper than we realize, which will add to the costs.

Hammering out the details with your insurance company should also be high on your to-do list. 

Ask For Referrals 

Evaluating reviews online is important, but if a company can provide a referral from a happy customer - this shows they’ve hit the mark and that that customer was willing to provide them a service in return. 

Call The Remediation Experts At Masters Remediation Services!

We’re here to get the job done for our valued clients. We place a high value on the importance of continued learning and following CSA regulations to the letter. 

Our Vancouver-based team understands that the stress of discovering mold or water damage is incredibly disruptive whether it's your commercial property or home. You can rely on us to get the job done right.

Call us at (604) 838-8808 or send us an email today to get in touch with one of our specialists.