About Us

About Us

Our History

Started in 2006 with an introduction to the restoration industry, Masters Remediation Services is a proudly local Canadian remediation company that has been bringing back safety and peace of mind to homeowners and commercial sites’ managers by performing excellent work while applying CSA certified infection control standards to every single job.


We had three main principles when we started. Learning, studying and practice.

Learning

We never stop upgrading and applying our knowledge. We grow the industry by implementing new findings and techniques, especially for environment control during demolition and renovation. From the ground up it is a long hard road to perfecting what you do and we continue to learn new things everyday.

Studying

Needed to define the terms and conditions, and to implement actions to move you to your end goal. We study each case and client we get, to work on ways to improve so that we make our processes efficient and elevate our expertise. We understand our clients needs. 

Practice

Employed to obtain skills to complete predetermined outcomes at a higher standard with greater ease. Our staff is very skilled due to all our practice. This way we were able to develop our hospital standards and achieve the best results on every single job. Our staff is trained and skilled to meet our CSA certified company standards. This way we are able to develop our hospital standards and achieve the best results on every single job.

Our Processes

  • Asbestos Abatement Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit for sampling and assess your place. If asbestos testing is needed we will already collect the sample to drop at the lab.
    3. Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
    4. Hospital standards: We will set up your job site following our hospital standards and industry guidelines.
    5. Asbestos abatement: After isolating the affected area from the rest of the place, our team will remove the asbestos containing materials, double bag and dispose of it following the WCB guidelines. We guarantee that no one will be affected during the work.
    6. Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
  • Asbestos Bulk Sampling Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit to sampling your place.
    3. Samples dropped: After collecting the samples, we will drop them at the lab. Usually we have a 48 hours turnaround time, however in emergency situations we can get your results back to you within 4 hours.
    4. Results released: After receiving the results from our private lab, we will send them to you followed by a manager call to help you understand and read the results.
    5. Quote: If applicable, after the results are received we will offer you a quote to complete the project and get your house back to safety.
  • Mold Removal Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit to sampling your place.
    3. Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
    4. CSA infection control standards: We will set up your job site following CSA infection control standards and industry guidelines.
    5. Mold removal: With all required tools and chemicals, we will eradicate disinfect the affected area.
    6. Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the worksite ready for the next step to completion.
  • Mold Test Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit to sampling your place.
    3. Samples dropped: After collecting the samples, we will drop them at the lab. Usually we have a 48 hours turnaround time, however in emergency situations we can get your results back to you within 4 hours.
    4. Results released: After receiving the results from our associate lab, we will send them to you followed by a manager call to help you understand and read the results.
    5. Quote: If applicable, after the results are received we will offer you a quote to complete the project and get your house back to safety.
  • Sewer & Drain Flood Cleanup Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit to sampling your place.
    3. Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
    4. CSA infection control standards: We will set up your job site following CSA infection control standards.
    5. Flood cleanup: With all required tools, we will drain and disinfect the affected area.
    6. Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.
  • Water Damage Restoration Service Process
    1. Client call: We will pick up your call and address it to one of our managers.
    2. Manager visit: Our manager will book a visit and assess your place. In this phase we will determine the source of the water damage loss and if this is clean water or sewage water.
    3. Project organization: Write down all the required steps to bring your place back to safety and send the assessment out to your approval (with the photo documentation and all other important information).
    4. CSA infection control standards: We will set up your job site following our CSA infection control standards and industry guidelines.
    5. Water damage restoration: With all required tools and chemicals, we will disinfect the area to deliver it back to safety conditions.
    6. Final clean: We are proud to take care of our clients to the end of every project, by performing a final clean after the job is completed and leaving the work site as we found it.

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